Terms & Conditions

Last updated: 22 August 2026

Welcome to Seek & Signal.

These Terms & Conditions govern your use of the Seek & Signal website and the information and services made available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use the website.

1. About Seek & Signal

Seek & Signal is an Australian SEO business providing SEO services to service-based businesses.

In these Terms & Conditions, “Seek & Signal”, “we”, “us” and “our” refer to Seek & Signal.

“You” and “your” refer to any person or business accessing or using our website or engaging our services.

These Terms apply to your use of the Seek & Signal website. Where you engage Seek & Signal for paid services, additional terms may apply to that engagement, including terms relating to the scope of work, fees, payment, deliverables and other service-specific arrangements.

2. Using Our Website

You may use this website for lawful purposes and in accordance with these Terms.

You must not use the website:

  • In a way that breaches any applicable law or regulation
  • To interfere with or disrupt the operation or security of the website
  • To attempt to gain unauthorised access to our website, systems or data
  • To introduce malicious code, viruses or other harmful material
  • To copy, reproduce or distribute our website content without permission
  • To use our content or services in a way that could mislead, impersonate or misrepresent Seek & Signal
  • For any unlawful, fraudulent or harmful purpose

We reserve the right to restrict or prevent access to the website where we reasonably believe these Terms have been breached or where necessary to protect the website, our business or other users.

3. Website Content

We aim to provide accurate, useful and current information on our website.

However, information published on the website is provided for general information and educational purposes only.

SEO, digital marketing and search engine practices can change over time. Information that is accurate when published may become outdated as search engines, platforms, technologies, industry practices or other circumstances change.

You should consider your own circumstances and obtain appropriate professional advice before making significant business decisions based on information published on this website.

We may update, change or remove website content at any time without notice.

4. SEO Information and Results

SEO involves factors that are outside our control, including search engine algorithms, competitor activity, market conditions, changes to third-party platforms and the actions of search engines.

Information on this website about SEO services, strategies, processes or potential outcomes is not a guarantee of particular results.

Unless expressly agreed otherwise in writing, Seek & Signal does not guarantee:

  • Particular search engine rankings
  • A specific increase in website traffic
  • A specific number of leads or enquiries
  • A particular conversion rate
  • A particular timeframe for achieving SEO results
  • Continued visibility in search results
  • Any specific commercial outcome from SEO activities

We use reasonable care, research and professional judgement when providing SEO services, but SEO outcomes cannot be guaranteed.

5. SEO Services

Information about our services on this website is provided for general information and does not constitute an offer to provide services on any particular terms.

If you engage Seek & Signal for SEO services, the services provided will be based on the specific scope, proposal, agreement or other written arrangement between you and Seek & Signal.

Unless otherwise agreed in writing, ongoing SEO services are provided on a month-to-month basis.

The specific services, deliverables, fees, payment arrangements and other commercial terms applicable to your engagement will be communicated to you before or when you engage our services.

Where there is a separate written agreement for our services, that agreement will govern the specific services and commercial arrangements applicable to that engagement.

Nothing on this website creates a client relationship or obligation for Seek & Signal to provide services unless we have separately agreed to do so.

6. Monthly Services and Cancellation

Ongoing SEO services are provided on a month-to-month basis unless otherwise agreed in writing.

You may cancel your ongoing services at any time by providing written notice to Seek & Signal.

Cancellation will take effect at the end of the current monthly service period.

If you cancel partway through a monthly service period, the fees for that month remain payable in full. We will continue to provide the agreed services until the end of that monthly service period, subject to any outstanding client responsibilities or other circumstances affecting delivery.

No further monthly service fees will be charged after the cancellation takes effect.

Any specific cancellation arrangements agreed in writing between Seek & Signal and a client will apply to that engagement.

7. Client Responsibilities

Where you engage Seek & Signal for services, you may need to provide information, materials, approvals, access or other assistance reasonably required for us to perform the agreed services.

You are responsible for ensuring that information, materials, claims, instructions and other content you provide to Seek & Signal are accurate and that you have the necessary rights and permissions to provide and use them.

You are also responsible for maintaining any accounts, subscriptions, domains, websites or third-party services that are owned or controlled by you unless otherwise agreed.

Delays caused by missing information, approvals, access or other client-provided requirements may affect the timing of our work.

Any specific client responsibilities will be set out in the applicable service agreement, proposal or other written arrangement where appropriate.

8. Third-Party Platforms and Services

SEO services may involve third-party platforms and services, including search engines, analytics platforms, website platforms, hosting providers, advertising platforms, directories and other digital services.

These platforms are operated independently of Seek & Signal and may change their features, policies, algorithms, availability or requirements at any time.

We are not responsible for changes, interruptions, errors, penalties, suspensions or other outcomes caused by third-party platforms or services that are outside our reasonable control.

Where we use or recommend a third-party platform as part of our services, the third party’s own terms and policies may also apply.

9. Third-Party Links

Our website may contain links to websites, resources or services operated by third parties.

These links are provided for convenience or informational purposes only.

We do not control and are not responsible for the content, availability, privacy practices, security or terms of third-party websites.

A link to a third-party website does not necessarily mean that Seek & Signal endorses or recommends that website, service or organisation.

You should review the applicable terms and privacy policies of third-party websites before using them.

10. Intellectual Property

Unless otherwise stated, the content on this website is owned by or licensed to Seek & Signal and is protected by applicable intellectual property laws.

This may include:

  • Website text and copy
  • Branding and logos
  • Graphics and visual content
  • Images
  • Templates and downloadable resources
  • Frameworks and methodologies
  • Original educational materials
  • Other content created or published by Seek & Signal

You may view and use website content for your personal or internal business purposes.

You must not reproduce, republish, distribute, modify, sell, commercially exploit or create derivative works from our content without our prior written permission, except where permitted by law.

Our intellectual property rights remain with Seek & Signal unless otherwise agreed in writing.

Intellectual property created specifically for a client as part of paid services may be subject to the terms of the applicable client agreement.

11. Resources and Downloadable Materials

We may make templates, guides, checklists or other resources available through our website.

Unless otherwise stated, these resources are provided for your own personal or internal business use.

You must not resell, redistribute, reproduce or commercially exploit our resources without our prior written permission.

Resources are provided for general information and educational purposes and should not be treated as professional, legal, financial or other specialist advice.

We do not guarantee that a resource will produce a particular business, SEO, marketing or financial outcome.

12. Website Availability and Security

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable due to maintenance, updates, technical issues, hosting issues, security measures or circumstances outside our reasonable control.

You are responsible for taking reasonable steps to protect your own devices, systems and information when accessing the website.

13. Privacy

Our collection and handling of personal information is explained in our Privacy Policy.

By using our website, you acknowledge that personal information may be collected and handled in accordance with our Privacy Policy.

14. Cookies

Our website uses cookies and similar technologies.

Information about how cookies are used and managed on our website is provided in our Cookie Policy.

You can manage available cookie preferences through the cookie controls provided on our website.

15. Limitation of Liability

To the extent permitted by law, Seek & Signal will not be liable for loss or damage arising from your use of, or reliance on, information published on this website where that loss or damage results from circumstances outside our reasonable control.

This may include, for example:

  • Changes to search engine algorithms or policies
  • Changes to third-party platforms
  • Website or hosting interruptions
  • Technical failures
  • Third-party actions or omissions
  • Information becoming outdated after publication
  • Your decisions or actions based on general information published on the website

Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified under applicable law.

16. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

Where the Australian Consumer Law applies to services supplied by Seek & Signal, the following consumer guarantees apply:

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage.

If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

The application of consumer guarantees depends on the circumstances and applicable law.

17. No Waiver of Legal Rights

Nothing in these Terms is intended to:

  • Exclude rights that cannot legally be excluded
  • Limit liability where doing so would be unlawful
  • Prevent you from exercising rights available to you under applicable law

If any provision of these Terms is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to apply.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, technology or legal requirements.

The latest version will be published on this page with the date it was last updated.

Your continued use of the website after an updated version has been published constitutes acceptance of the updated Terms to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws of Queensland, Australia.

You agree that, subject to any mandatory rights or protections available under applicable law, the courts and tribunals of Queensland, Australia will have jurisdiction in relation to matters arising from your use of this website or these Terms.

20. Contact Us

If you have any questions about these Terms & Conditions, please contact Seek & Signal:

Email: hello@seekandsignal.com.au

Website: https://www.seekandsignal.com.au/

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